Issue a credit note

A finalized invoice can’t be quietly changed, and that’s what keeps it a proper record. When you need to cancel or correct one, you issue a credit note (Gutschrift) against it.

Create one

1. Open the finalized invoice you need to cancel or correct.
2. Choose to create a credit note from it.
3. Check the amounts: a credit note reverses the invoice it refers to.
4. Generate the credit-note PDF and send it to your client.

Good to know

• A credit note is its own document, clearly marked as a Gutschrift, and it points back at the original invoice.
• To bill a corrected amount, issue the credit note and then create a fresh invoice for the right figure.